Troubleshooting Common Problems
Troubleshooting Guides
This section has been updated and moved to our dedicated Troubleshooting page here:
Knowledge Base: Troubleshooting
GridPane Policies
Unlike most managed WordPress hosts, we at GridPane don’t put restrictions on what you can and can’t do with your servers. You have full root access, and we place no restrictions on things like what plugins you can and can’t install.
That said, the policies below are strict in terms of what we can support, and they are put in place for good reason.
Quick Answers
19th September 2020
10th April 2022
29th April 2020
20th April 2021
1st April 2022
10th September 2019
8th April 2020
28th March 2021
21st February 2020
1st December 2021
15th December 2021
8th June 2022
30th October 2020
25th May 2020
26th February 2024
7th April 2020
14th October 2021
18th December 2022
7th April 2020
13th April 2020
31st January 2022
SSL FAQ
19th April 2020
11th July 2021
27th February 2024
10th September 2019
25th April 2020
21st February 2020
Server FAQ
10th September 2019
16th August 2021
20th December 2021
19th March 2020
22nd February 2021
6th April 2020
13th December 2020
16th March 2020
11th April 2020
18th September 2022
12th May 2020
4th September 2020