Troubleshooting

Websites Down

Mitigating DoS and DDoS Attacks On Your WordPress Websites

28th May 2022

Sites are Down! Part 1: Here’s What Everyone Needs to Know

1st December 2021

Sites are Down! Part 2: Practical Troubleshooting

15th December 2021

Troubleshooting the “PHP Fatal error: Allowed memory size exhausted”

12th December 2022

Migration Issues

Diagnosing Migration Issues

21st May 2020

SSL Issues

Diagnosing and Fixing SSL Certificate Issues

9th August 2020

GridPane SSL Locks, Let’s Encrypt Rate Limiting, and What to Do if Your Website Get’s Rate Limited

3rd June 2020

How to Manually Renew Monit and PHPMyAdmin SSL Certificates

3rd August 2021

Monit SSL Renewal Failure Notification in the Dashboard or Slack

2nd May 2020

SSL Renewals for Domains that Redirect to an Internal Page

18th May 2021

Why do I see a different site than I’m supposed to, an SSL warning, signon.php, or too many redirects?

21st February 2020

Why Do SEO Tools / LinkedIn Say My Website is Insecure?

13th November 2022

Caching Issues

Diagnosing Caching Issues

5th May 2020

How to Fix the “Error establishing a Redis connection” Error

28th August 2023

Site Specific Issues

Cloudflare’s CDN and Upload Limitations

19th September 2020

Diagnosing 504 Timeouts and Performance Issues

26th May 2020

Diagnosing and Fixing: Error Establishing a Database Connection

11th April 2020

Diagnosing Redirect Issues

15th May 2021

Fixing the WordPress White Screen of Death (WSOD)

15th June 2020

Germanized for WooCommerce & Too many redirects

1st June 2020

How to Fix the “Cookies are blocked or not supported by your browser” Error

15th April 2021

I Have Deleted My Site! What Do I Do??! How to Quickly Restore a Deleted WordPress Website

19th March 2020

My site isn’t updating like it should or I migrated the site and it doesn’t look the way it should?

25th March 2020

My website has encountered a critical error or looks broken, what do I do?

21st February 2020

Nginx Rate Limiting and Plugins (Including Oxygen)

25th April 2020

PUT Requests for the WooCommerce API and Other Plugins

7th November 2020

Resolving the “This site can’t be reached, ERR_NAME_NOT_RESOLVED” error

23rd June 2021

This site can’t be reached notanactualdomain.com’s server IP address could not be found. DNS_PROBE_FINISHED_NXDOMAIN

13th March 2020

Troubleshooting the SendGrid SMTP Integration

21st April 2020

Using GridPane WP-Admin Single Sign On (SSO)

10th September 2019

What Does “FastCGI sent in stderr” Mean Inside Nginx Website Error Logs?

18th December 2022

Why do I see a different site than I’m supposed to, an SSL warning, signon.php, or too many redirects?

21st February 2020

Why Does My Website “Download” Instead of Load? Double Gzip and How to Fix it

18th May 2022

Why is my WaaS network slow? Table locking and MySQL RAM allocation

10th June 2020

WordPress Debug and Query Monitor

26th May 2020

WP_MEMORY_LIMIT and GridPane WordPress Websites

8th December 2020

HTTP Response Errors

Diagnosing 403 Forbidden Errors

13th January 2021

Diagnosing 502 Errors

4th January 2021

Diagnosing 503 Errors

17th August 2021

Diagnosing 504 Timeouts and Performance Issues

26th May 2020

Diagnosing 520 Errors

21st October 2021

Diagnosing HTTP 500 / Internal Server Errors

16th August 2021

Server Issues

A Guide to Monit/Slack Notifications

20th August 2020

An Introduction to CPU Steal, I/O wait and the top command

26th May 2020

Fix: DigitalOcean Disk Space Failed to Resize Automatically

15th August 2021

GridPane Nginoil – Automatically Fix Nginx Syntax Errors

20th February 2022

How to Fix the “Error establishing a Redis connection” Error

28th August 2023

How to Use the htop Command to Monitor System Processes and Resource Usage

11th June 2020

How to Use the top Command to Monitor System Processes and Resource Usage

11th June 2020

Mitigating DoS and DDoS Attacks On Your WordPress Websites

28th May 2022

Server Status and the GridPane Token

9th June 2020

Troubleshooting High Disk Space Usage and Locating Large Files

25th April 2022

Troubleshooting: Custom Server Won’t Provision and is Stuck at 10%

16th May 2021

Understanding and Troubleshooting Memory (RAM) Usage and Notifications

5th March 2024

V2 Backups Part 4. Troubleshooting & Backups Failure Notifications

10th July 2022

Whitelisting GridPane at Your Server Providers

3rd June 2020

Why do some servers fail to provision correctly?

12th May 2020

Server and Website Logs

GridPane Logs – How to Find Them and When to Use Them

28th October 2020

Using the MySQL Slow Log

13th March 2022

Using the PHP Slow Log

9th March 2022

Database Issues

Diagnosing and Fixing: Error Establishing a Database Connection

11th April 2020

How to Fix the PHPMyAdmin “Bad Userdata” Error

16th December 2021

Pushed my site from staging to live and it still has staging links or vice versa.

8th May 2020

Why is my WaaS network slow? Table locking and MySQL RAM allocation

10th June 2020

Dealing with Malware

An Introduction to Maldet and ClamAV Malware Scanning

8th June 2020

First Steps When Dealing With a WordPress Malware Infection

8th April 2020

Server Provider Attack Warnings: How to Find Brute Force Malware

28th March 2021

Table of Contents

Websites Down
Migration Issues
SSL Issues
Caching Issues
Site Specific Issues
HTTP Response Errors
Server Issues
Server and Website Logs
Database Issues
Dealing with Malware