Frequently Asked Questions

Open Ticket

Create a new ticket by choosing Support from your profile dropdown. You can also drop us a chat at any time, even if we’re offline. We’re on Eastern time and we’ll get back to you ASAP.

Self-Help Tools

Almost any problem can be vexed with the Self-Help tools inside your dashboard. Instant rollbacks, password resets, permissions resets, outgoing email fixes, it’s all there.


New documentation and walkthroughs are coming soon. For now you’ll find some basic Q&A below. Please be patient… we’ll try to make the wait worthwhile and interesting.