Basic Questions and Answers
Where are my sites actually hosted with GridPane?
GridPane doesn’t actually provide hosting hardware and infrastructure, we provide a highly tuned control panel that lets you interface with hosting infrastructure from all over the world and from any provider you choose. You can sign up with top industry providers like VULTR and Linode, or you can bring your own hardware a provision any existing Ubuntu 16.04 server connected to the Internet.
Who controls and owns sites managed by GridPane?
Everything that you manage inside of GridPane belongs 100% to you, and you can take them with you and leave GridPane at any time. Each server you connect to GridPane is secure by an outside provider, and your fees and arrangements with them are your business alone. We can’t cancel or revoke your sites, because they’re 100% in your control, always.
What happens if I decide to cancel my GridPane account?
All of your sites and servers will remain just as they were before when they were connected to your GridPane account. Certain features and functionality that are delivered by the GridPane service will immediately cease to function (UpdateSafely™ and WSOD notifications, for example, both use GridPane services and endpoints to function). However, your sites should continue to perform just as before and you won’t experience any outages. You’ll need to make other plans for their management and upkeep.