GridPane AutoSSL automatically attempts to provision an SSL for any domain that is added to a GridPane-managed site. It will begin first with the site’s primary domain, before moving on to provision SSL for all other attached domains. Here’s a breakdown of how this function works:
- If the SSL is successfully enabled for the site’s primary domain, then the state of AutoSSL is set to ON.
- The platform will then progress through all other domains attached to your site that do not have SSL enabled and make an SSL attempt for each domain in turn.
- While AutoSSL is set to ON, any domains that you add to your site will automatically attempt to provision an SSL.
Failed SSL Attempts
If the SSL attempt for the primary domain fails, then AutoSSL stops there and is set to OFF. No attempts will be made to enable SSL for any of the other domains once the primary domain SSL attempt fails.
If, however, an SSL attempt for any of the additional domains fail as part of the AutoSSL process, it will only affect that domain. The AutoSSL process will continue on until an SSL attempt has been made for all attached site domains.
AutoSSL and the Primary Domain
If you have AutoSSL set to ON for your site, but decide to disable the SSL for your primary domain via the domain manager, then it will also disable AutoSSL.
Disabling AutoSSL / SSL Certificates
Disabling AutoSSL does not disable all the SSL for all domains on your site, instead it just stops AutoSSL going forward. If you want to disable ALL SSL for your domains, you will need to turn each domains SSL off individually.
What AutoSSL is Not
The name “AutoSSL” is often confused to mean this option automatically always makes sure an SSL is provisioned for your websites. This is not AutoSSL’s intended function.
Once you provision an SSL for any website, regardless of whether you use AutoSSL or just use the regular toggle inside the domains tab in your website customizer modal, our systems will automatically attempt to renew your SSL certificates every 60 days. If, for any reason, this fails, your server will re-attempt to renew every day for the next 30 days until it expires. Each failed renewal attempt will result in a notification inside your dashboard, giving you plenty of time to resolve the issue.
Enabling AutoSSL is a simple process.
Step 1. Open the Website Customizer
Click on the sites link in the GridPane main menu to go to the Sites management page.
In the Active Sites panel, click on the domain in the URL column to open the Site Customizer for the site you wish to update:
Step 2. Enable AutoSSL Toggle
Locate the AutoSSL toggle in the list of site customizations available and click the toggle from OFF to the ON position:
GridPane will begin provisioning SSL for your site’s attached domains. You will see Notifications pop up in the top right corner of your browser as the SSL attempts progress.
As each SSL attempt proceeds successfully, the domains in your domains tab will have their SSL toggles enabled:
If you add any new domains while AutoSSL is enabled, they will automatically provision enable SSL once the domain has been added.
Enabling an SSL can take some time, especially if you are using any DNS API integration method. You can keep track of the notifications as they inform you about the progress of the SSL attempt. Alternatively, you can check the SSL provision log, available from the logs tab of the site customizer. The SSL provision attempt outputs every step of the process to the log.