Once you’ve added your API keys to GridPane, creating new servers should work correctly out of the box.
If, however, you’ve set up a cloud firewall at either DigitalOcean or Vultr, you may need to whitelist our IP addresses in order to spin up a server.
To whitelist us, head to your firewall setup and add the following three IP addresses to your whitelist: 35.199.11.215, 130.211.115.235, and 35.245.53.150. At Vultr, you’ll also have to add the IPs under the API Access Control as well which you can find here: https://my.vultr.com/settings/#settingsapi
Please check out the following articles from each provider for more information regarding their firewalls.
DigitalOcean
https://www.digitalocean.com/docs/networking/firewalls/how-to/
Vultr
IMPORTANT
This is important to ensure that our application can communicate with your servers and your provider. It can also affect your server status on your Servers page within your account. You can learn more about what the different server-status colors mean and how to troubleshoot them in this knowledge base article:
Server Status and the GridPane Token